USERS' PERCEPTION TOWARDS USE OF ICT IN NEPAL LAW CAMPUS LIBRARY

Abstract

This thesis entitled “Users' Perception towards Use of Information and Communication Technology in Nepal Law Campus Library” has been carried out one of the requirements for the Degree of Master of Art in Library and Information Science, Tribhuvan University. The statement of the problem is to find out users' perception towards the use of ICT. The major objective of this study is, use of ICT and challenges faced in accessing and using ICT by the users as well as to get views on how to improve the access and use of ICT. The descriptive research design has been followed to reach at the stage of result using structured questionnaire. For questionnaire distribution, purposive sampling technique has used to collect the required data. The collected data has been edited, coded, tabulated and analyzed and presented using MS-excel and word. More than fourteen related literatures are reviewed from books, journals, thesis, websites etc. This study has been limited to NLCL users who came for library visit between 11:00 am to 3:00 pm during the months of May 15- May 31, 2019 has been taken for sample in this research. The result shows that, only 55.56% users are satisfied by the NLCL services. Most of the users i.e. 77.78% had not found digital content in library software. Only 44.44% have got technical support from the library staffs and 55.56% want to improve accessibility and use of ICT in NLCL. Users' demand indicates that the use of electronic information and the shift of print materials into electronic information are essential. It has revealed that users are facing basic problems like lack of guidance, unfamiliar with e-resources, slow internet connectivity etc. The library should manage database, online journal, reliable internet access, availability of computers and electricity, technical experts as well as membership subscription in useful sites should be managed as per the users wish. Hence, NLCL should improve its services accordingly to support academic advancement of legal documents. NLCL should be managed and update their website for betterment of their users.